Responsible Gaming
Betting should stay a form of entertainment. These tools and habits help players in Kenya keep control of their time and money on 9Ubet.
01Play within your limits
Decide how much you can afford to lose before you deposit, and treat that amount as the cost of entertainment. Never bet with money meant for rent, school fees, food or bills.
- Set a weekly budget and stop when it is used.
- Decide in advance how long a session will last.
- Never chase losses with bigger stakes.
- Do not bet when you are stressed, upset or under the influence of alcohol.
02Crash games and short rounds
Aviator and other crash games have very short rounds, so many bets can follow in a few minutes. Set a stake and a session budget before the first round and keep to them, even after a win.
03Warning signs
Betting may be causing harm if any of these sound familiar:
- You spend more money or time than you planned.
- You borrow money or sell things to keep betting.
- You hide betting from family or friends.
- You feel anxious or irritable when you cannot bet.
04Take a break or self-exclude
9Ubet customer care can guide you through account deactivation or self-exclusion. Self-exclusion blocks betting for a set period. You can contact support 24/7 by phone on +254 709 549 599, on WhatsApp at +254 113 499 999 or by email at support@9Ubet.com.
05Under 18s
9Ubet accepts only players aged 18 and over. Parents can use device controls and filtering software to stop children from opening betting sites and apps. Keep login details private and log out on shared devices.
06Where to get help
If betting is affecting your life, talk to someone you trust and consider professional counselling. The Betting Control and Licensing Board (BCLB) regulates betting in Kenya and can point you to further support.